Referrals that arrive complete, secure and ready to act on.
PROJEX built and runs a secure referral portal for a dental specialty practice. Referring dentists fill in one online form with the patient's details, the care they're asking for and how X-rays are coming, then download a copy for their own records. The practice and the portal's address are withheld here for privacy.
Snapshot
- Client: A dental specialty practice (name withheld for privacy)
- Industry: Periodontics and dental specialty care
- Services: Development, hosting and Managed IT
- Users: Referring dentists and their teams
The Challenge
Referrals that arrive by fax, phone or loose paperwork often miss a detail the practice needs before it can call the patient. Each one also carries patient information that has to stay private on the way in.
The Approach
We built one secure form that asks for everything up front, in the order the practice reads it: patient information, the requested services, radiographs and comments. Required details are checked before it can be sent, and the referring office can download its own copy. PROJEX hosts and watches it.
- Patient details, requested services, radiographs and comments in one form
- Requested care picked from the practice's own list, from exams to implants and grafting
- A downloadable copy of every referral for the referring office's records
- Encrypted connections, checked every 5 minutes, with alerts the moment it stops answering
Results at a Glance
Still taking referrals by fax?
A secure referral portal brings in complete referrals your team can act on the moment they arrive.
Plan a Referral Portal